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| From the Operant Chamber to The Boardroom: Four Secrets to Unlocking Behaviour at Scale |
| Monday, May 29, 2023 |
| 4:00 PM–4:50 PM |
| Convention Center Four Seasons Ballroom 2/3 |
| Area: OBM; Domain: Applied Research |
| Chair: Sharlet D. Rafacz (Western Michigan University) |
| CE Instructor: Laura L. Methot, Ph.D. |
| Presenting Author: LAURA L. METHOT (independent) |
| Abstract: What people do every day at work matters. Every business has a strategy and in today’s competitive environment most have significant change or improvement goals. The reality of business execution is that nothing changes until behaviour changes - it's the people at the frontlines who bring strategy to life. But behaviour change, even on an individual basis, is hard to achieve and even harder to maintain. Attempting large scale behaviour change in complex organisational structures can be daunting.
In this presentation I will address four factors that together help us to unlock the power of consistent and focussed behaviour change across large and complex organisations.
1. EAB: a foundation in the experimental analysis of behaviour distinguishes consulting behaviour analysts from practitioners who have added a few behavioural tools to their traditional change kits
2. Business Acumen: consulting behaviour analysts must have a deep understanding of how business works, but you don’t need an MBA to get there
3. Data: Creating a data-based line of sight from individual performance to organisational outcomes is a game changer that requires both business acumen and EAB skills
4. Leadership: we can enable behaviour change en masse by helping leaders build fluency in some foundational practices that enable employees to succeed
When leaders inspire the workforce and help them align day-to-day behaviours with long term business ambitions, employers can deliver improvement in up to half the time with twice the impact…and they’re motivated to continue, bringing their best to work every day. |
| Instruction Level: Intermediate |
| Target Audience: Behaviour analysts in academic and practitioner roles, from advanced undergraduate to postgraduate levels |
| Learning Objectives: At the conclusion of the presentation, participants will be able to: (1) Understand the value of an EAB background in providing OBM consulting services to business clients; (2) Understand why business acumen is important for OBM consultants and ideas for developing sufficient acumen; (3) Learn an approach for connecting individual performance data to important organisational outcomes; (4) Learn a behaviour-based leadership foundation for unlocking behaviour change at scale |
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| LAURA L. METHOT (independent) |
 Laura is a behavioural scientist whose career ambition has always been to improve the world of work. Along
the way she’s learned a lot about the power of behaviour and why people do what they do. For over 30 years Laura
has applied that knowledge to help leaders get better business results by focussing on behaviours and shaping
supportive work environments. One of the most important lessons she’s learned is that most people want to do the
right thing and leadership is often about clearing a path for them to shine. The reality of execution is that nothing
changes until behaviour changes - it's the people at the frontlines who bring strategy to life. Laura’s expertise lies in
helping executive teams connect the dots between their business ambitions and frontline execution. She
has consulted internationally and across multiple industries learning what distinguishes the very best leaders from the
rest.
Laura holds an M.A. in Industrial/Organizational Psychology and a Ph.D. in Applied Behavior Analysis from Western
Michigan University where she is currently an adjunct professor. She also earned a B.A. in Psychology (Honours) from
Saint Mary’s University in Halifax, Canada. Laura has published in several peer-reviewed scientific journals, including
Human Factors, Canadian Psychology, and the Journal of Organizational Behavior Management, and has been a guest
reviewer for Canadian Psychology, a journal of the Canadian Psychological Association. She has presented at
professional conferences and meetings for the Association for Behavior Analysis International, the Organizational
Behavior Management Network, the Atlantic Conference on Ergonomics, the Canadian Psychological Association, the
Canadian Society for Industrial and Organizational Psychology, and the European Unleashing Change Management
Summit. She is a contributing author to The Behavior Breakthrough: Leading Your Organization to a New Competitive
Advantage as well as co-authoring multiple academic texts and industry white papers.
She now spends most of her professional time extending her experience |
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