Association for Behavior Analysis International

The Association for Behavior Analysis International® (ABAI) is a nonprofit membership organization with the mission to contribute to the well-being of society by developing, enhancing, and supporting the growth and vitality of the science of behavior analysis through research, education, and practice.


50th Annual Convention; Philadelphia, PA; 2024

Event Details

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Paper Session #484
Barriers and Facilitators to Engaging With Behavior Analysis Services via Telehealth
Monday, May 27, 2024
12:30 PM–12:55 PM
Convention Center, 100 Level, 104 AB
Area: DDA
Instruction Level: Basic
Chair: Aoife M. Ryan (Ability West; University of Galway)

Barriers and Facilitators to Engaging With Behavior Analysis Services via Telehealth

Domain: Service Delivery
AOIFE M. RYAN (Ability West; University of Galway), Olive Healy (Trinity College Dublin), Aoife McTiernan (University of Galway)

Telehealth involves the use of technology to provide services to those who are physically distanced from the clinician. Research suggests that there are some advantages to using telehealth to provide behavior analysis services, e.g., increased access to hard-to-reach populations, reduced travel time and travel-related costs, etc. However, not much is known about the barriers to engaging with online services. Research is necessary to better understand the current use of telehealth and the barriers and facilitators to adopting such methods into disability services from the perspective of key stakeholders, i.e., the behavior analysts (BAs) who provide the input, and the direct support staff (DSS) with whom the BA works. This study examines the perspectives of BAs and DSS on the use of telehealth to provide services. Data were collected via an anonymous online survey and focus groups. A mixed-methods design utilising quantitative and qualitative analysis was used to analyse the data. Difficulties with technology, lack of resources, and lack of time were the most reported barriers, and common facilitators were reductions in travel time and costs, increased access to clients, and increased availability. Future avenues for telehealth research in the provision of behavior analysis services will also be explored.




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