Association for Behavior Analysis International

Working in the human services field can be mentally, physically, and emotionally demanding, leading to increased stress, poor health, reduced efforts, and ultimately attrition from the field. Behavior analysts are challenged with many competing contingencies in their work. From supervising staff, providing feedback, analyzing data, revising programs, writing treatment plans, supervising students, mentoring others, or most importantly, working directly with the patients, families, and caregivers they serve. As organizational leaders, it is imperative that we identify and implement solutions to ensure the day-to-day work of a behavior analyst maintains their primary focus on the patient over the administrative tasks that come along with the responsibilities of providing behavior analytic services. So, how do we create systems that empower service providers to not only to navigate the stressors, but to excel in the core responsibilities of our work? One solution is the case manager model. This model addresses all of these barriers and can be individualized for your organization based on your values, mission, and vision, regardless of size, while also supporting direct care staff and providing career pathways. For the business-minded participants, this model increases your gross margin while ensuring high quality service delivery and staff retention.

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