Association for Behavior Analysis International

The Association for Behavior Analysis International® (ABAI) is a nonprofit membership organization with the mission to contribute to the well-being of society by developing, enhancing, and supporting the growth and vitality of the science of behavior analysis through research, education, and practice.


48th Annual Convention; Boston, MA; 2022

Event Details

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Panel #556
Operational Benchmarks in the Autism Industry
Monday, May 30, 2022
4:00 PM–4:50 PM
Meeting Level 2; Room 254A
Area: AUT; Domain: Service Delivery
Chair: Rohit Verma (Bixpli)
MELISSA L. OLIVE (Cultivate Behavioral Health & Education)
JONATHAN MUELLER (Ascend Behavior Partners)

The industry for providing Applied Behavior Analysis (ABA) services to individuals with disabilities has traditionally been challenging, but even more so recently due to COVID-related exposure risk. For most providers, achieving high levels of operational efficiency has become a critical component in maintaining viability. To that end, it is critical for ABA companies to keep track of and maintain a few key operational metrics to maintain viability. We review benchmarks of these operational metrics, and discuss implications on viability.

Instruction Level: Basic
Keyword(s): KPI, Metrics, Operational Benchmarks



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