47th Annual Convention; Online; 2021
All times listed are Eastern time (GMT-4 at the time of the convention in May).
Workshop Details
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| On Behavior Technician Turnover: Current Research, Practical Solutions, and Focused Sustainability |
| Thursday, May 27, 2021 |
| 4:00 PM–7:00 PM |
| Online |
| Area: OBM/AUT; Domain: Service Delivery |
| CE Instructor: Jana M. Sarno, M.A. |
| SYDNEY NICOLE LAFLEUR (Autism in Motion Clinics), JANA M. SARNO (Autism in Motion Clinics), GEORGE BOGHOS (Autism in Motion Clinics) |
| Description: Turnover is defined as permanent separation of an employee, voluntary or involuntary, from an organization. Over the years, turnover has been extensively studied in helping professions with nurses (De Simone, Planta, & Cicotto, 2018), teachers (Gilmour & Wehby, 2020), and mental health professionals (Yanchus, Periard, & Osatuke, 2016), among others. To date, only a few studies that have sought to better understand predictors of turnover, prevalence, and direct/indirect impacts of turnover in applied behavior analytic (ABA) service delivery organizations. High turnover can have significant impacts on the organization, staff, and clients. Specifically, turnover may hinder effective and efficient service delivery to consumers, constrict financial resources, negatively impact morale of fellow team members, and erode trust with stakeholders (Kazemi, Shapiro, & Kavner, 2015). The workshop will begin with a detailed review of the literature on behavior technician turnover. Specific attention will be focused on predictors of turnover and organizational efforts to guard against turnover. Time will be spent on the delivery of supervisory support, comprehensive competency-based training, a defined career path and trajectory, work schedule, and employee benefits. To illustrate key concepts, the workshop presenters will share case examples, metrics, and initiatives to maintain low turnover and high-quality services at their organization. |
| Learning Objectives: At the conclusion of the workshop, participations will be able to: (1) describe three findings from research on turnover and predictors of turnover, (2) state at least two impacts of high turnover for clients, organizations, or staff members, (3) identify compassionate, data-driven, and antecdent strategies to decrease turnover, and (4) operationally describe steps to implement these strategies in their own work/organization. |
| Activities: Instructional strategies for this workshop will include lecture, small group breakout discussion, whole group discussion, and active participant responding. Supplemental material will also be provided to further learning outside of the context of this workshop as participants return to their own organizations to affect meaningful change. |
| Audience: Intermediate. Prerequisite skills include (1) experience in service delivery organizations such as in clinics, homes, and/or community settings and (2) experience/interest with advocacy, organizational change, and supervisory relationships. |
| Content Area: Practice |
| Instruction Level: Intermediate |
| Keyword(s): Burnout, Technician, Training, Turnover |
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