Association for Behavior Analysis International

Increased use of telehealth delivery methods and remote service applications provided additional options and opportunities to cultivate parent engagement with client services. Increased in-home support brought a variety of motivating operations to light, which resulted in increased buy-in from parents. Modifying delivery models early to increase parent engagement led to maintaining services to support families over the course of the quarantine. Naturalistic parent/client observations and interactions, indirect program implementation and data collection via collaborative instruction for parents and caregivers, general parent support and education, and advocacy with school districts all factored into propagating a culture of learning and application with clients families and treatment teams. Families’ need for support and education increased due to reduced services provided by school and suspension of other therapies. Crisis mitigation and daily routine support at home, as well as working with schools to identify feasible resources and collaboration were essential to maintaining service delivery.