47th Annual Convention; Online; 2021
All times listed are Eastern time (GMT-4 at the time of the convention in May).
Workshop Details
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Conversations: The Only OBM Intervention You Will Ever Need |
Thursday, May 27, 2021 |
4:00 PM–7:00 PM |
Online |
Area: OBM/TBA; Domain: Service Delivery |
CE Instructor: Nicole Gravina, Ph.D. |
NICOLE GRAVINA (University of Florida), JOHN AUSTIN (Reaching Results) |
Description: In this interactive workshop, attendees will learn how to effectively lead and manage employees through regular conversations. In short conversations, leaders have the opportunity to develop rapport, agree on expectations, sample work, assess, and deliver feedback and reinforcement. Getting better at having effective and strategic conversations can reduce the need for add-on intervention plans. During the workshop, attendees will explore the facets of effective conversations and how they enable behavior change and employee development. Research and case study data will be shared to support each facet. Attendees should bring one business result they wish to change. Attendees will leave with an action plan for having better conversations with employees and for improving their selected business result. |
Learning Objectives: Attendees will be able to describe the facets of effective conversations
Attendees will be able to describe the OBM intervention elements that can be embedded into short conversations
Attendees will develop an action plan for improving their conversations with employees
Attendees will develop an action plan for influencing a business result |
Activities: Lecture, activities, chat box |
Audience: This workshop would be most appropriate for leaders in organizations who want to improve their leadership skills. |
Content Area: Practice |
Instruction Level: Intermediate |
Keyword(s): Leadership, OBM, Supervision |
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