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Association for Behavior Analysis International

The Association for Behavior Analysis International® (ABAI) is a nonprofit membership organization with the mission to contribute to the well-being of society by developing, enhancing, and supporting the growth and vitality of the science of behavior analysis through research, education, and practice.

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Ninth International Conference; Paris, France; 2017

Event Details

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Paper Session #85
Topics in Organizational Behavior Management: Employee Motivation and Turnover
Wednesday, November 15, 2017
11:30 AM–12:20 PM
Studio DE, Niveau 2
Area: OBM
Instruction Level: Intermediate
Chair: Manuel Rodriguez (ABA Technologies, Inc.)
CANCELED: Motivating Operations in Organizational Behavior Management
Domain: Theory
A. DUFF LOTFIZADEH (Easterseals Southern California; CSULA), Timothy Edwards (University of Waikato), Alan D. Poling (Western Michigan University)
Abstract: Every article published in the Journal of Organizational Behavior Management from 1982 through 2012 that contained the term motivating operation (or a related term) was examined. Seventy-six articles used a relevant term. Authors used the term in attempts to categorize and explain the behavioral effects of many aspects of interventions (e.g., rules, feedback, goal-setting), everyday occurrences in organizations (e.g., nicotine deprivation, top management support), and characteristics of behaving individuals (e.g., optimism, personality state), which on the one hand suggests that the motivating operation concept has been of value in organizational behavior management research as published in the journal. On the other hand, none of the articles demonstrated the successful use of a motivating operation as the term was initially defined, which suggests that the MO concept has been substantially expanded or widely misused by authors of the evaluated articles.
Approaches to Improve Employee Turnover in Clinical Applied Behavior Analysis Companies
Domain: Service Delivery
Daniel B. Sundberg (ABA Technologies), MANUEL RODRIGUEZ (ABA Technologies, Inc.)
Abstract: Many organizations struggle with retaining employees, and keeping staff turnover at a low level. ABA companies that deliver treatment services to individuals with autism and other disabilities are often highly aware of this issue. Turnover rates among direct care staff can be extremely high in clinical ABA companies, presenting a significant cost, and negatively impacting the quality of services. The behavior analytic research literature has surprisingly few studies that have investigated this issue, leaving many practitioners at a loss for effective strategies. This presentation will present research from fields outside of behavior analysis and organizational behavior management that address the issue of employee turnover, and will discuss behavior-based approaches to improving turnover. Additionally, case-studies will be presented from work in the field.



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