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| Performance Management: Engaging Workers in the Workplace |
| Friday, May 24, 2024 |
| 12:00 PM–3:00 PM |
| Marriott Downtown, Level 4, Franklin Hall 8 |
| Area: OBM; Domain: Theory |
| CE Instructor: Andressa Sleiman, Ph.D. |
| ANDRESSA SLEIMAN (Florida Institute of Technology) |
| Description: Supervisors and leaders often question why their workers are not doing what they should, especially when they have given them clear instructions. For example, I am frequently asked, "My RBTs know they need to write their session notes within 24 hrs. of each session; why won't they just do it?" This workshop will explore this question through lectures and activities. We will discuss tools and techniques that attendees can immediately implement in their practice to build better working relationships and promote desired behavior. Specifically, we will (a) introduce Organizational Behavior Management (OBM), which is the application of the science of human behavior to increase productivity, staff satisfaction, and safety in the workplace, (b) explore the role of supervisors and leaders in influencing behavior, and (c) performance management strategies to engage in the workplace and promote staff satisfaction. |
| Learning Objectives: At the conclusion of this workshop, participants will be able to: 1) Describe the core components of performance management 2) Explain the importance and strategies of building rapport in the workplace 3) Design an environment that promotes staff satisfaction and engagement |
| Activities: The workshop will combine lecture, small group activities, guided practice, and discussions. |
| Audience: The target audience for this workshop are attendees who supervise trainees, business owners, BCBA's, people interested in learning about how to increase workers productivity and satisfaction in the workplace. There are no pre-requisite skills and competencies required for attendance. |
| Content Area: Theory |
| Instruction Level: Basic |
| Keyword(s): Feedback, OBM, performance management, Rapport |