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| Effective Leaders Do What It Takes! Organizational Performance Engineering for Provider, Parent, and Learner Success |
| Friday, May 24, 2024 |
| 8:00 AM–3:00 PM |
| Marriott Downtown, Level 4, Meeting Room 403 |
| Area: OBM/AUT; Domain: Service Delivery |
| CE Instructor: Guy Bruce, Ed.D. |
| GUY BRUCE (Appealing Solutions, LLC) |
| Description: Do you work as a program designer, staff trainer, supervisor, or director of a center that teaches learners with autism language and social skills? Are you satisfied with your learners’ progress? Behavior analysis developed a powerful technology for helping people, but too many learners don't receive the benefits. Why not? The easy answer is that employees don't do what they are told. But the employees’ performance, just like their learners’ performance, is a product of their environment. Do employees have the resources, training, and management necessary to help learners achieve their goals? What about their supervisors? What about their directors? Organizations are groups of individuals who must work together to provide their clients with the skills they need for successful lives. The failure of learners to make efficient progress is a performance problem at the system, process, and individual levels of the organization. Learn how to design and implement the steps in the EARS Process of Organizational Performance Engineering to change how providers work together, so that every learner will make efficient progress towards mastery of the knowledge and skills needed for a successful life. Case Studies will illustrate how to use the EARS process to improve learner outcomes. |
| Learning Objectives: At the conclusion of the presentation, participants will be able to: 1) Evaluate learner performance and progress using frequent, accurate sensitive measures to identify when a learner is not making efficient progress; 2) Analyze provider performance problems to identify their causes; 3) Recommend changes in provider resources, training, and management based on the analysis of provider performance problems; 4) Solve provider performance problems by designing and implementing recommended solutions. |
| Activities: Participants will practice with readings, card decks, workbook exercises, and a software application for Evaluating learner progress, Analyzing provider performance problems, Recommending changes in provider resources, training, and management, and Solving provider performance problems by designing and implementing recommended solutions. Instructor will provide an interactive lecture using a case study to illustrate how the author and his former students used the EARS process of organizational performance engineering to change how providers worked together so that every learner could make efficient progress. Participants will be given the opportunity to plan their own projects. |
| Audience: This workshop is for Supervisors, Staff Trainers, Program Designers, Evaluators, Analysts, and Directors of organizations whose mission is to ensure that every learner make efficient progress towards mastery of the knowledge and skills necessary for a successful life. Ideally participants would have mastered the behavior-analytic skills necessary to provide teachers with the resources, training, and management that they need to ensure that every learner makes efficient progress as a result of completing a graduate degree in behavior analysis. |
| Content Area: Practice |
| Instruction Level: Intermediate |
| Keyword(s): Celeration Efficiency, Organizational Engineering, Problem-Solving Process, Provider-Recipient Network |