Association for Behavior Analysis International

The Association for Behavior Analysis International® (ABAI) is a nonprofit membership organization with the mission to contribute to the well-being of society by developing, enhancing, and supporting the growth and vitality of the science of behavior analysis through research, education, and practice.


45th Annual Convention; Chicago, IL; 2019

Event Details

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Symposium #188
CE Offered: BACB
Using Organizational Behavior Management to Engage Applied Behavior Analysis Clinical and Information Technology Staff to Meet Business Objectives
Sunday, May 26, 2019
8:00 AM–8:50 AM
Hyatt Regency West, Ballroom Level, Regency Ballroom A
Area: OBM/AUT; Domain: Service Delivery
Chair: Jennifer Lenderman (Positive Behavior Supports Corporation)
CE Instructor: Nicole J. Postma, M.S.

Three applications of Organizational Behavior Management (OBM) are presented to demonstrate measurable improvements in business results. First, how graphic dashboards combined with OBM principles can help staff focus on and meet short term objectives. Second, how informational technology staff can be motivated using OBM strategies in project management. Lastly, it will be discussed how staff can be empowered to participate in OBM activities through special projects and training.

Instruction Level: Intermediate
Keyword(s): graphic feedback, staff engagement, technology
Target Audience:

ABA Business Leaders and Practitioners

Learning Objectives: Participants will identify how technology can be used to create goals to enhance performance Participants will evaluate pros and cons of a technology platform to display data in business dashboards Participants will identify strategies to measure information technology staff performance

Combining Key Performance Indicators and Custom Dashboards to Provide Graphic Feedback and Self-Monitoring to Meet Business Objectives

MICHAEL NOLAN (Positive Behavior Supports Corp.)

In order to drive growth and maintain quality, a technology platform was chosen that would allow for data based decision making across multiple states. Microsoft Sharepoint was chosen in this example to combine performance data and lead performance initiatives to motivate staff. Custom dashboards provided graphic feedback that is role specific which was a tool for goal setting and self-monitoring. With these tools, monthly incentives were established for achieve critical business targets. To date, all goals have been met and the technology continues to evolve and drive performance.


Using Organizational Behavior Management Techniques to Improve Information Technology Staff Performance

NINA MALAGIC (Positive Behavior Supports Corp.)

In order to develop tools that are needed to implement an online Applied Behavior Analysis (ABA) platform based on Organizational Behavior Management principles, Information Technology Staff need to produce outcomes that are meaningful for ABA practitioners. This Panel topic will discuss how behavior analysts can work with Information Technology staff to shape greater productivity, meet deadlines, and work cohesively.


Empowering Applied Behavior Analysis Staff to Engage in Organizational Behavior Management Practices

NICOLE J. POSTMA (Positive Behavior Supports Corp.)

OBM can be used to empower staff to step beyond their clinical skills. Using special projects, Behavior Analysts can participate in business applications to grow professionally. Providing staff with this professional development can not only enhance their managerial skills but effect the bottom line for an ABA company.




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