Association for Behavior Analysis International

The Association for Behavior Analysis International® (ABAI) is a nonprofit membership organization with the mission to contribute to the well-being of society by developing, enhancing, and supporting the growth and vitality of the science of behavior analysis through research, education, and practice.


49th Annual Convention; Denver, CO; 2023

Event Details

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Panel #235
CE Offered: BACB
Building a Practice of Compassionate Care Through Mission-Driven Organizational Behavior Management (OBM) Strategies
Sunday, May 28, 2023
4:00 PM–4:50 PM
Hyatt Regency, Mineral Hall A-C
Area: OBM/AUT; Domain: Service Delivery
CE Instructor: Amy Rachel Bukszpan, M.S.
Chair: Amy Rachel Bukszpan (Endicott College, Butterfly Effects)
MOLLY ANN MCGINNIS (Butterfly Effects)
LEAH BEAN (Butterfly Effects)
KIMBERLI SANTA MARIA (Butterfly Effects)

Providing compassionate care to consumers of ABA services has rightfully become a focus in practice over the last few years. From training programs for clinicians to the addition of compassion as a core principle in the Ethics Code for Behavior Analysts (2022), compassionate care is not just a buzzword, but rather a call to action. But compassionate practices cannot focus solely on client care. True compassionate care needs to run through every vein of a company beginning with the mission and affecting all aspects including staff hiring and training, BCBA caseload management and administrative duties, appropriate evaluation of client success, social validity, and care coordination. Providing clinicians with effective OBM-based strategies and company systems allows them to focus on clinical outcomes and service delivery while effectively managing administrative duties. When clinicians are efficient across their many roles and responsibilities, they can focus on their primary mission of providing a socially significant change in the community. This panel will discuss opportunities how to integrate mission and compassion to drive successful company strategies, to sustain a successful ABA service delivery model.

Instruction Level: Basic
Target Audience:

The target audience for this panel is ABA practitioners, company owners, managers, and supervisors. This includes individuals with duties including quality assurance, practice management, and oversite, as well as training and development.

Learning Objectives: At the conclusion of this presentation, participants will be able to: 1. Identify strategies to build compassionate practices through training and development of new talent. 2. Idenitfy strategies that increase opportunties to enhance and respond to reporting on social validity across client outcomes. 3. Identify opportunities to improve coordination of care and parent collaboration to encourage the generalization of client outcomes.
Keyword(s): Collaboration, Mission, OBM, Social Validity



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