Association for Behavior Analysis International

Our field is in a staffing crisis due to a shortage of qualified providers and extremely high turnover rates. Organizations are spending a lot of money on recruiting, hiring, and training, while most will not recuperate those costs due to the likely short tenure of that staff. Research suggests that support from supervisors and the quality of training technicians receive are variables that contribute to their turnover (Kazemi et al., 2015). Organizational leaders should focus on creating sustainable systems to support their supervisors in providing high-quality training and supervision to technicians. This presentation will outline practical strategies to create and implement a performance management process at organizations that will ultimately enhance the organizational culture and decrease turnover and its associated costs. The panelists will briefly review the performance management process and describe how they’ve successfully developed and implemented systems at their organizations. There will be ample time for questions from the chair and audience members to ensure attendees have practical suggestions to implement in their practice.

The audience should be supervisors or aspiring supervisors in behavior analytic service organizations.