47th Annual Convention; Online; 2021
All times listed are Eastern time (GMT-4 at the time of the convention in May).
Event Details
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| Digitizing Large Scale Behavior Change |
| Saturday, May 29, 2021 |
| 10:00 AM–10:50 AM |
| Online |
| Area: OBM/CSS; Domain: Theory |
| Chair: Laura L. Methot (Performance Ally) |
| CE Instructor: Lori H. Ludwig, Ph.D. |
| Abstract: Companies are not effectively harnessing the tremendous power of human performance. Employees consistently report lacking the basic things needed to drive performance and feel good about their contributions (Gallup, 2020). According to Gallup, high performing, high engagement organizations put the focus on concrete, real-time performance management activities such as clarifying work expectations, collaboratively setting goals, getting people what they need to do their work, and providing ongoing, meaningful coaching conversations. The old-style command and control management style in companies is not working. The one-on-one OBM consultant approach is not scalable or sustainable. In today’s fast-paced modern workplace, a grassroots, digitally-enabled approach is needed to engage everyone real-time in addressing these needs to optimize human performance and help people succeed. This presentation will demonstrate how Performance Ally is addressing these issues and bringing OBM to the mainstream through the use of technology. |
| Instruction Level: Basic |
| Target Audience: Anyone who works in an organization interested in OBM |
| Learning Objectives: At the conclusion of the presentation, participants will be able to: 1) Describe the OBM approach to behavior change to get results 2) Conduct a Rapid Behavior Systems Analysis in your organization to identify barriers to achieving results 3) Describe the importance of the Behavior Software Architect role in developing software that creates behavior change |
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| Making OBM Easier by Digitally Enabling Large-Scale Behavior Change |
| JULIE SMITH (Performance Ally) |
| Abstract: Only a tiny fraction of behavior analysts specializes in Organizational Behavior Management. Why is that? Because it is really hard to scale up the methods of individual behavior change to achieve meaningful results across an organization. Julie has spent her entire career figuring out how to do that reliably. She will showcase the internationally-recognized, behavior-based management system that she and her colleagues developed over the last 30 years. Then she will share how her team at Performance Ally is embedding that management system into Ally Assist™, enterprise software that will make it easier for customers, associates, and leaders to: Rapidly align around performance expectations, artfully give and receive individualized feedback on Vital Behaviors, bust through human performance barriers, and use performance dashboards to continuously improve.
Julie will demonstrate the key features and functions of this software. She will describe how this transformational software will not only establish OBM as a must-have management system in organizations of all types, but also make possible a rewarding career in OBM for behavior analysts who are interested in bringing about large-scale change. |
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| Conduct a Rapid Behavior Systems Analysis to Identify Barriers to Achieving Results |
| LORI H. LUDWIG (Performance Ally) |
| Abstract: A Behavior Systems Analysis aligns three levels of performers within an organization (i.e., Senior Leaders, Front Line Leaders, and Front Line Associates) to produce desired results through coordinated human actions. This alignment must include proactive and timely communication about anything getting in way of a performer achieving their goals. There are two ways to address barriers: Work teams can resolve their local issues, or when a barrier is caused or can only be addressed by the larger system, it needs to be escalated to senior leaders. When a barrier identification/removal process is missing or takes too long, valuable time, energy, and resources bleed out of an organization and cause stress. There is a great opportunity to streamline Behavior Systems Analysis methodology to make it easy to use and help organizations quickly pinpoint barriers. An example of a Rapid Behavior Systems Analysis conducted in a Human Service setting will be shared that demonstrates how to sift through organizational complexity and identify barriers to human performance so they can be addressed strategically. |
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| Why a Behavior Software Architect is Key to Building Software that Reliably Changes Behavior |
| TOM E. DONALDSON (Performance Ally) |
| Abstract: This presentation will describe traditional roles on a software development team and where and why a Behavior Software Architect is needed. The Ally Assist project will be used to bring the role to life and discuss the necessity of this role for a useful software application. The UI/UX design and implementation as well as the functional modeling of the system must align which requires understanding behavior analysis concepts such as functional analysis, response cost, stimulus control, and temporal contiguity. |
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