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| Help Us Help You: Rapport Building and the Applied Setting |
| Thursday, May 23, 2019 |
| 4:00 PM–7:00 PM |
| Swissôtel, Event Center Second Floor, Lugano |
| Area: CBM/OBM; Domain: Service Delivery |
| CE Instructor: Adrienne Hursh, M.A. |
| ADRIENNE HURSH (Pyles and Associates; The Chicago School), LIZZIE WONG (Pyles and Associates), SHAI MAOR (Pyles and Associates) |
| Description: In a field where human interaction is an essential component for effectively conducting interventions based on principles of behavior analysis, very rarely do we thoroughly discuss what it entails to establish good rapport. Studies have shown that having good rapport with families and staff helps to increase their cooperation with implementing our interventions. In addition, another study demonstrated that staff with bad rapport in a group home, did not start to see a decrease in their consumers problematic behaviors until after the staff started to implement components that lead to good rapport. That is not to say that good rapport alone is the only intervention needed, but it is an extremely important component that so very often gets overlooked. |
| Learning Objectives: 1) Identify behaviors associated with "rapport" 2)Discuss and implement components that help build rapport, in addition, to identifying behaviors that hinder rapport building 3) Discuss and implement behavior skills training to teach rapport building components |
| Activities: Workshop activities include lecture presentation, handout of lecture material, discussion, and small group activities. |
| Audience: This workshop is appropriate for those who work in a clinical setting with clients and for those who train others who work in a similar capacity. |
| Content Area: Practice |
| Instruction Level: Basic |
| Keyword(s): BST, Clinical, Rapport building, staff training |