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Association for Behavior Analysis International

The Association for Behavior Analysis International® (ABAI) is a nonprofit membership organization with the mission to contribute to the well-being of society by developing, enhancing, and supporting the growth and vitality of the science of behavior analysis through research, education, and practice.

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42nd Annual Convention; Downtown Chicago, IL; 2016

Event Details

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Paper Session #45
How ABA Can Help Sustain Lean/Six Sigma Improvements in Healthcare, Manufacturing, and Business
Sunday, May 29, 2016
11:00 AM–11:20 AM
Vevey 3 & 4, Swissotel
Area: OBM
Chair: Michael McCarthy (Sustain Lean Gains)
How ABA Can Help Sustain Lean/Six Sigma Improvements in Healthcare, Manufacturing, and Business
Domain: Service Delivery
Abstract: When companies adopt Lean methods, they often conduct many "Rapid Improvement Events" also known as "Kaizen Events." Although many of these activities are conducted, and many process improvements are discovered, only a small percentage survive as standard operating procedure for the company operations. This means the time spent on these process improvement activities are "asted because the new methods are not used. The improvement gains are not sustained. In the analytical ABC model of Applied Behavior Analysis, these activities are "Antecedents," which last only a short time. In order to build these new methods into daily habits, Consequences are needed, specifically positive reinforcement. This presentation gives OBM practitioners and healthcare / company managers an ABA "preventive maintenance" methodology for sustaining gains called Process Behavior Maintenance (PBM). Participant learn about three skills for sustaining lean gains. These three skills can be added to their own Leader Standard Work (a concept in Lean / Toyota Production System) for maximum effectiveness.



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