Association for Behavior Analysis International

The Association for Behavior Analysis International® (ABAI) is a nonprofit membership organization with the mission to contribute to the well-being of society by developing, enhancing, and supporting the growth and vitality of the science of behavior analysis through research, education, and practice.


44th Annual Convention; San Diego, CA; 2018

Event Details

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Paper Session #333
Assessment of Key Metrics Within Organizational Settings
Sunday, May 27, 2018
5:00 PM–5:50 PM
Marriott Marquis, Marina Ballroom F
Area: OBM
Instruction Level: Basic
Chair: Manuel A. Rodriguez (ABA Technologies, Inc.)
Employee Satisfaction and Work Characteristics: A Twist on Preference Assessments
Domain: Service Delivery
SHANNON BIAGI (Florida Tech; ABA Technologies, Inc.), Manuel A. Rodriguez (ABA Technologies, Inc.)
Abstract: Increasing employee satisfaction and motivation is often a huge challenge for organizations, regardless of the industry in which they operate. In the field of organizational behavior management (OBM), research has been conducted on preference and reinforcer assessments for employees meeting their performance targets, and this work will be reviewed in brief in this paper. However, in this presentation, cross-disciplinary approach will be taken to propose a shift in management and supervisor focus on, not only rewards, recognition, and incentive systems, but to altering the characteristics of the tasks and work itself to increase employee satisfaction and performance. A work characteristics preference assessment tool will be provided to attendees in order to help practitioners implement such an assessment in their own organizations, influenced by OBM, industrial/organizational (I/O) psychology, and business management literature and strategies.

Organizational Behavior Management in Action: An Analysis of a Company's Key Metrics Before and After a Behavioral Systems Analysis

Domain: Service Delivery
STEPHANIE GORBOLD (Gorbold Behavioral Consulting, Inc.), Manuel A. Rodriguez (ABA Technologies, Inc.)

Measuring and analyzing a company's performance from a behavioral perspective is an important part of Organizational Behavior Management (OBM). This is an in depth look at a company's key metrics before and after a Behavioral Systems Analysis. It will review the assessment process, lessons learned, and actions taken, as well as the impacts of those actions and considerations for the future.




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