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Driving Staff Excellence: OBM Strategies for Clinical Supervisors and Leaders |
Thursday, January 15, 2026 |
9:00 AM–12:00 PM |
Sheraton New York Times Square Hotel; 2nd Floor, Metropolitan East |
Area: AUT; Domain: Service Delivery |
CE Instructor: Nicole Gravina, Ph.D. |
NICOLE GRAVINA (University of Florida) |
 Dr. Nicole Gravina is an Associate Professor of Behavior Analysis in the Department of Psychology at the University of Florida. Nicole serves on five editorial boards including serving as an Associate Editor for the Journal of Organizational Behavior Management. In 2019, Nicole was honored with the APA Early Career Impact Award in Consulting Psychology and in 2021 she was granted the OBM Network Outstanding Contributions Award. Nicole specializes in designing behavior-based workplace interventions that improve employee safety, healthcare delivery, and supervision practices. In addition to her faculty appointment, Nicole has consulted in a variety of industries, including healthcare, human services, manufacturing, public utilities, insurance, and construction. |
Description: This interactive workshop is designed for clinical supervisors and leaders who are seeking effective ways to improve staff performance, engagement, and retention. Drawing from the science of Organizational Behavior Management (OBM), Nicole will present practical, evidence-based strategies to identify and assess common performance challenges—such as inconsistent data collection, lack of treatment integrity, and staff burnout. Attendees will learn how to use performance diagnostics, set clear expectations, and implement reinforcement systems that promote accountability and excellence. Emphasis will be placed on tools and techniques that are realistic, sustainable, and easy to integrate into the daily operations. Participants are encouraged to bring real-world examples and questions for discussion, making this session both collaborative and directly applicable to current workplace challenges. |
Learning Objectives: 1. Attendees will be able to describe common assessment strategies used in organizational behavior management and when they should be employed. | 2. Attendees will be able to list leadership behaviors that promote high levels of performance and job satisfaction. | 3. Attendees be able to describe best practices for feedback conversations. |
Activities: Lecture and discussion |
Audience: This workshop is intended for clinical supervisors, mid- to senior-level leaders, and practitioners who are responsible for staff oversight and development in applied settings. It will be especially valuable for professionals in behavior analysis, psychology, education, or related fields who want to strengthen their leadership and supervisory practices through Organizational Behavior Management (OBM) strategies. Graduate students preparing for supervisory roles and anyone interested in improving staff performance, engagement, and retention in human service organizations will also benefit. |
Content Area: Practice |
Instruction Level: Intermediate |