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| Adopting Leadership and Management Best Practices for Productivity and Employee Engagement |
| Friday, May 23, 2025 |
| 4:00 PM–7:00 PM |
| Marriott Marquis, M2 Level, Marquis Salon 14 |
| Area: OBM; Domain: Service Delivery |
| CE Instructor: Carl V. Binder, Ph.D. |
| CARL V. BINDER (The Performance Thinking Network, LLC), IAN S. PATERSON (The Performance Thinking Network) |
| Description: This workshop, adapted from a successful virtual program delivered for the Behavior Analysis Leadership Council (BALC), lays a foundation for leadership development focused on both productivity and employee engagement. It emerged from applying the models and practice of Performance Thinking®, an accomplishment-based methodology for performance improvement founded on several of Tom Gilbert's key concepts. It offers a framework for leadership and management best practices that integrates what we know about factors that improve productivity, as well as from research conducted with the Gallup 12 Employee Engagement Survey. For both new managers or supervisors, and seasoned leaders, the workshop provides a path for continuous development through collective learning and sharing tactics for applying specific leadership and management practices. We’ll brainstorm and share tactics for implementing practices in each cell of the Six Boxes® Model, a plain English descendent of Gilbert’s Behavior Engineering Model. At the end, each participant will target practices to apply with those whom they lead or manage, and monitor impact in the following weeks or months. For individual participants, or if the workshop were to be offered for a group within a single organization, it can lay a foundation for continuous improvement in leadership and management practice. |
| Learning Objectives: - Describe the factors that sort into cells of the Six Boxes® Model, which was derived from Gilbert's Behavior Engineering Model. - List practices from the framework presented that one applies well and often as a manager or leader, and those that one practices badly or seldom. - Identify tactics for the best practices presented that one has used or seen used with positive impact. - Target tactics for improvement in one's own management, supervisory or leadership practices, and plan to monitor and take notes about the effects of those practices over the coming weeks or months |
| Activities: - 45-minute introduction and overview of the background and evolution of the Best Practices presented, including investigation of what leaders and managers DO, and what the Gallup 12 Employee Engagement Survey reveals. - Review and discussion of the Best Practices framework that emerged from the R & D, and of specific practices listed in the framework - One cell in the model at a time, participants select the practices that they apply often and well, and those that they and their colleagues ought to improve in their day-to-day activities as leaders or managers. - For each cell, either positive or negative, brainstorm and share tactics that participants have used or seen used effectively for implementing the Best Practices - Decide, using a worksheet that can be applied for monitoring their own behavior, on a set of tactics for implementing best practices in each cell, and plan to monitor and take notes on these practices over the coming weeks or months. |
| Audience: This is good for both new managers/supervisors/leaders and for experienced ones. |
| Content Area: Practice |
| Instruction Level: Basic |
| Keyword(s): Best Practices, Employee Engagement, Leadership Development, Supervision |
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