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| Beyond Performance Management: Process Mapping |
| Friday, May 23, 2025 |
| 8:00 AM–11:00 AM |
| Marriott Marquis, M2 Level, Marquis Salon 14 |
| Area: OBM; Domain: Service Delivery |
| CE Instructor: Andressa Sleiman, Ph.D. |
| ANDRESSA SLEIMAN (Florida Institute of Technology) |
| Description: Behavior analysts usually learn the basics of Performance Management (PM) when first introduced to Organizational Behavior Management (OBM). But PM is just one part of applying in an organization. Organizations often re-engineer their processes to become more effective and efficient and must respond effectively to ever-changing environments internal and external to the organization. Responding to these pressures frequently requires changes to the organization’s processes (or “the way the work gets done”), whether to better meet customer requirements, or support a change in the organization’s strategy. This workshop will begin with an overview of behavioral systems analysis – the organization, process, and performer level. The remainder of the workshop will focus on a hands-on activity about constructing an “IS” and a“Should” process map. The workshop will conclude with a Q&A about strategies on how the learners can incorporate this learning into their current roles. |
| Learning Objectives: At the conclusion of the presentation, participants will be able to: (1) define the three levels of analysis in OBM; (2) create an "IS" and "SHOULD" process map; (3) identify disconnects in process maps. |
| Activities: Instructional strategies include: lecture, discussion, and small group activity (process mapping). |
| Audience: The target audience for this workshop includes individuals with a foundational knowledge of behavior analysis, particularly those with experience in performance management. Ideal participants are graduate students seeking to deepen their understanding of Organizational Behavior Management (OBM), Board Certified Behavior Analysts (BCBAs) with relevant experience, and clinical directors. |
| Content Area: Practice |
| Instruction Level: Intermediate |
| Keyword(s): BSA, OBM, Process Mapping, System |
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