Association for Behavior Analysis International

The Association for Behavior Analysis International® (ABAI) is a nonprofit membership organization with the mission to contribute to the well-being of society by developing, enhancing, and supporting the growth and vitality of the science of behavior analysis through research, education, and practice.


49th Annual Convention; Denver, CO; 2023

Event Details

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Invited Paper Session #367
CE Offered: BACB
Creating an Environment for Organizational Behavioral Management (OBM) Solutions to Succeed
Monday, May 29, 2023
12:00 PM–12:50 PM
Hyatt Regency, Mineral Hall D-G
Area: OBM; Domain: Applied Research
Chair: Nicole Gravina (University of Florida)
CE Instructor: John Austin, Ph.D.
Presenting Author: JOHN AUSTIN (Reaching Results)

The field of OBM has done a tremendous job of documenting effective evidence-based procedures and techniques to improve performance at work. However, we do not always make the connection between our OBM techniques and what has been known since the early days of our science about how to reduce the likelihood of counter-control or strong negative reactions to behavior change techniques. In this presentation, Dr. Austin will describe a few areas of traditional OBM where the approach in implementation produces differential outcomes. Unfortunately, there is there are little data there are a few data to support these claims but sometimes experience must be our guide. Dr. Austin will discuss approaches to setting clear expectations, to having difficult conversations, delivering and receiving feedback, and delivering reinforcement that can help leaders build rapport and create behavior change more rapidly.

Instruction Level: Basic
Target Audience:


Learning Objectives: At the conclusion of the presentation, participants will be able to: (1) define OBM; (2) List 5 steps to use in solving performance problems; (3) Describe how we can reduce counter-control when using OBM interventions
JOHN AUSTIN (Reaching Results)
Dr. John Austin is an internationally recognized expert in human performance. He is CEO of Reaching Results, where he teaches leaders to create more effective work environments. Dr. Austin was also a Professor of Psychology at Western Michigan University. He has consulted with organizations for 30 years to improve productivity and safety. John and his teams have been instrumental in delivering over 10,000 work improvement, quality, and safety projects that have generated millions of dollars in improvements to businesses. They have coached over 350 senior leaders from many companies and 19 countries to help them improve business performance. John coaches leaders, teaches courses on behavioral leadership, difficult conversations, and safety leadership, and is an event speaker on these topics.



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