Guest Emergency Procedures
Please read Guide to Staying Safe in Paris.
France Emergency Numbers
General Emergency: 112
Local Police: 17
Local Fire: 18
All emergency numbers can be reached from pay phones, without the use of a phone card or money. It is also possible to call emergency numbers from a locked mobile phone (112 might work even when the message "no network available" is displayed). When making an emergency call, please be prepare to provide the following information:
- Location where assistance is needed
- Your name and telephone number
- What happened, and if it is still happening
- How many people need help
- If there are weapons involved
27 Rue de Fauborg Saint-Jacques, 75014 Paris, France
Phone: +331 58 41 41 41
Open 24 hours
0.5 miles (750 meters) from hotel
If you get sick or injured while traveling, Europe’s universal health care will allow you to receive treatment. However, you will likely have to pay out of pocket for any medical treatment. Ask for a copy of your bill after your visit, so you can file a claim for reimbursement when you return home.
If you purchased travel insurance to serve as primary medical coverage, call the company as soon as possible to report the injury. It’s also important to check your health insurance plan’s non-U.S. rules, co-insurance rates, and out-of-pocket maximums.
Pharmacie de la Glacière
106 boulevard Auguste Blanqui, 75013 Paris, France
Phone: +331 43 31 62 10
Open 8:30 am–8:00 pm
0.2 miles (350 meters) from hotel
Nearest 24-hour Pharmacy
Pharmacie des Champs
84 avenue des Champs-Elysees, 75008 Paris, France
Phone: +331 45 62 02 41
3.8 miles (6.2 km) from hotel
European pharmacists can diagnose and prescribe remedies for many simple problems, such as sore throats; fevers; stomach issues; sinus problems; insomnia; blisters; rashes; urinary tract infections; or muscle, joint, and back pain.
Paris Marriott Rive Gauche Emergency Procedures
Hotel Emergency: 1818
Red Coat: +331 40 78 96 56
Reception: +331 40 78
Hotel Security Department: +331 40 78 18 18
In Case of Fire
1. Alarm: If you witness the start of a fire (flames, smoke, smell of burning).
- Do your best to remain calm.
- Do not shout or scream.
- Alert the hotel security department (extension 1818 or direct line from an emergency phone).
- Make your way toward the nearest emergency exit by following the arrows (white on a green background).
2. Evacuation: If you hear the emergency alarm.
- Make your way calmly toward the nearest emergency exit directly or by using the stairs.
- Do not use the elevators.
- Give help and assistance to handicapped persons.
- Do not go back into the hotel until staff has determined the emergency is over and given the all clear to return.
3. Emergency Exit
- Emergency exits are marked by green signs with white letters.
- White on green arrow signs indicate the shortest path out of the building.
In Case of Attack
Marriott International understands and appreciates that today’s travelers are more concerned than ever about their safety and security. The hotel’s security procedures and risk assessments are reviewed often, and hotel staff has been trained to assess and respond appropriately to threatening situations.
In addition, Marriott hotels work closely with local, national, and international authorities, as well as various government agencies in establishing security protocols for their properties. Because each property is unique, including configuration and location, individual security measures are tailored to each hotel. It is the hotel’s policy not to discuss details of their security measures to prevent compromising the effectiveness of their security plans.
U.S. Citizen Resources
United States Embassy
2 Avenue Gabriel, 75008 Paris, France
Phone: +331 43 12 22 22
Open 7:30 am–5:00 pm
3.3 miles (5.3 km) from hotel
U.S. Consulate General Marseille
Place Varian Fry
13286 Marseille Cedex 6, France
Phone:+331 43 12 48 85
Open weekdays 9:00 am–12:00 pm & 2:00 pm–5:00 pm
480 miles (722 km) from hotel
U.S. Citizens are encouraged to monitor media and local information sources and factor updated information into personal travel plans and activities. English-language French media is available at the following sites:
U.S. Citizens may also wish to download the Government of France's smartphone app, SAIP, to receive alerts on terrorist attacks or other similar events.